This patient handout is designed to assist pharmacists in their consultations with patients, providing essential information to help manage lactose intolerance in adults effectively. As a pharmacist, your role in patient education is crucial, and this handout aims to enhance your counseling sessions with clear, practical advice on navigating lactose intolerance.


In this handout, your patients will find valuable information addressing key aspects of lactose intolerance, including the symptoms to look out for, tips on how to incorporate milk and dairy products into their diet if they are lactose intolerant, insights into the lactose content of various milk and dairy products, and more.


This resource serves as a foundation for your patient consultations, complementing your professional expertise and recommendations. Empower your patients with the knowledge they need to manage their lactose intolerance effectively to support a diverse and satisfying diet while minimizing symptoms of lactose intolerance.

Disclaimer: This resource was developed by the Ontario Pharmacists Association (OPA) with a grant provided by the Dairy Farmers of Ontario. This material is for general informational purposes only about lactose intolerance in adults. It is not meant to be comprehensive and is not intended to provide or take the place of medical advice, diagnosis or treatment, or legal advice. This tool does not represent an endorsement that any type of treatment or medication is safe, effective, or approved for use in any particular person. Please speak to your pharmacist, doctor, or other qualified healthcare professional for more information and/or guidance. This information is up to date as at the date of publication. OPA makes every effort to provide information that is accurate and timely but makes no guarantee in this regard. It is provided without warranty of any kind by OPA and OPA assumes no responsibility for any errors, omissions or inaccuracies therein. The decision for use and application of this document is the responsibility of the user. OPA expressly disclaims responsibility, and shall have no liability for any damages, loss, injury, or liability whatsoever suffered as a result of reliance on the information contained in this resource.