To protect our staff and visitors from COVID-19, OPA office staff will work remotely. We’ll continue to be fully operational to serve our members. 

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Pandemic Tips


Video modules by experts

The modules on this page are developed by OPA's professional development team in collaboration with leading experts. Our goal is to guide our members as well as all pharmacy professionals through the COVID-19 pandemic by providing these informative and practical tips on how to navigate this crisis. 

Medication Renewal

Tip: Medication Renewal

Expert: Kelly Grindrod, Associate Professor; Programmatic Assessment Officer, University of Waterloo

Learning Objective: You may have a difficult time accessing the prescriber during a pandemic. This video will help you learn how to do a renewal correctly and confidently (assessment and documentation) to maintain continuity of care. 

Use of Hydroxychloroquine and Chloroquine for Coronavirus

Tip: Use of Hydroxychloroquine and Chloroquine for Coronavirus

Expert: Rosemary Killeen, Director, Distance Education and Continuing Professional Development, University of Waterloo

Learning Objective: Pharmacists have been receiving hydroxychloroquine or chloroquine prescriptions for “office use”. This video will go over available evidence and how you may handle such situation.

30-Day Medication Supply

Tip: 30-Day Medication Supply

Expert: Rosemary Killeen, Director, Distance Education and Continuing Professional Development, University of Waterloo

Learning Objective: Learn how to address questions and concerns raised by patients about the 30-day medication supply recommendation.

Opioid Agonist Therapy Pt. 1

Tip: Opioid Agonist Therapy (Pt. 1)

Expert: Cassandra Huck, Pharmacy Manager in Sudbury, ON

Learning Objective: Learn practical tips on how you can adjust pharmacy practices when providing doses of methadone and buprenorphine.

Opioid Agonist Therapy Pt. 2

Tip: Opioid Agonist Therapy (Pt. 2)

Expert: Cassandra Huck, Pharmacy Manager in Sudbury, ON

Learning Objective: Be aware of how the current pandemic may be affecting both patients with substance use disorder and OAT prescribing patterns.


Tip: Beating the Hangry’s: a Guide for Busy Pharmacy Staff

Speaker: Maya Eid, Certified Nutritionist Practitioner,

Learning Objective: We know how hard it is to find the time to eat during a busy shift at a pharmacy. Holistic Nutritionist Maya Eid reveals the 2 biggest nutrition tips to avoid getting hungry and make your energy last all day. Tune in as she shares meal and snack ideas to properly fuel and nourish your body for a productive work shift!


Title: Immunization services during pandemic

Speaker: Tiana Tilli, Director of Pharmacy Innovation & Professional Affairs at Whole Health Pharmacy Partners

Learning Objective: Should pharmacies suspend immunization services during COVID-19? Although decisions may vary, here are a few things to consider when making that decision.  

Mental Health

Title: Taking care of your mental health

Speaker: Jamie Kellar, Associate Professor, University of Toronto

Learning Objective: This is a very stressful and busy time for pharmacy professionals. During this time, mental health is as important as physical health. Here are some tips on how you can take care of your mental health.

Financial Resources

Title: Financial resources for pharmacies during the pandemic

Speaker: Pavithra Ravi (Pharmacist/Account Manager – Ontario)

Description: Learn to find out more about Canada Emergency Business Account – who qualifies and how to go about obtaining them

Note: Information presented in this video is accurate as of May 20, 2020. Refer to your bank for up to date information.

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