Jobs & Classifieds

Instructor Pharmacology - Ottawa Campus, Algonquin Careers Academy
Posted February 20, 2018

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Pharmacy Assistant/Technicians - Caledonia
Posted February 20, 2018

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General Manager, Pharmacy (Full-Time) – Toronto, Dales Pharmacy
Posted February 16, 2018

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Staff Pharmacist (Full time) – Ottawa  -  IV Pharmacy -  Medical Pharmacies Group Limited
Posted January 23, 2018

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Staff Pharmacist (Full-Time Permanent) - St.Catharines, Medical Pharmacies Group
Posted January 12, 2018

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Pharmacist - Penetanguishene, Ministry of Community Safety and Correctional Services
Posted January 12, 2018

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Pharmacist - Milton, Ministry of Community Safety and Correctional Services
Posted January 12, 2018

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Pharmacist - Hamilton and London, Ministry of Community Safety and Correctional Services
Posted January 12, 2018

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Part-time Pharmacist - Ottawa Chinatown
Posted January 9, 2018

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Full-time Pharmacist - Beautiful Lake Huron
Posted January 9, 2018

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Full-time Pharmacist - Rastin's Pharmachoice Pharmacy Ancaster
Posted January 5, 2018

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Pharmacist Required - Cobourg, Ontario
Posted January 5, 2018

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Pharmacist - Coboconk, Ontario
Posted January 5, 2018

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Pharmacist – Eastern Ontario (Ajax)
Posted December 27, 2017

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Lead Pharmacist – Medical Pharmacies Group Limited, Kingston
Posted December 19, 2017

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Pharmacist – Brampton
Posted December 18, 2017

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Director of Pharmacy – Halton
Posted December 7, 2017

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Pharmacist – Sudbury
Posted November 22, 2017

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Clinical Consultant Pharmacist – Windsor Area
Posted November 13, 2017

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Full or Part-Time Pharmacist – Collingwood
Posted November 9, 2017

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Pharmacist Manager Ottawa – Medical Pharmacies Group Limited
Posted November 9, 2017

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Full-time (Manager) & Part-time (Relief) – Northern Ontario
Posted October 25, 2017

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Part-Time Pharmacist – Mississauga
Posted October 25, 2017

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Academic Detailer Position – Centre for Effective Practice
Posted October 17, 2017

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Clinical Consultant Pharmacist (Full time Permanent) – Belleville – Medical Pharmacies Group Limited
Posted October 17, 2017

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Director of the School – University of Waterloo
Posted October 17, 2017

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Investigative Consultant – Sun Life Financial
Posted October 3, 2017

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Part time pharmacist – London
Posted September 25, 2017

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Pharmacist Manager (Full time Permanent) – Windsor - Medical Pharmacies Group LImited
Posted September 20, 2017

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Designated Manager – Toronto
Posted September 11, 2017

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Pharmacy Manager – Hamilton
Posted September 7, 2017

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Manager, Inpatient Services & Manager, Ambulatory Services – London
Posted September 7, 2017

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Relief Pharmacist Available - Toronto and GTA
Posted Feruary 8, 2017

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Relief Pharmacist available – Throughout Ontario
Posted January 3, 2017

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Pharmacist available – GTA
Posted October 6, 2017

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Pharmacist available - Across Ontario
Posted June 19, 2017

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Relief Pharmacist available in London and surrounding area
Posted May 5, 2017

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Relief Pharmacist Available - GTA, South and Central Ontario
Posted April 28, 2017

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Pharmacist available
Posted March 30, 2017

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Relief Pharmacist available in all Ontario
Posted March 28, 2017

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Pharmacy Assistant/Technician – Guelph, Ontario
Posted November 22, 2017

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Registered Pharmacy Technician (Multiple Postions) – Newfoundland and Labrador
Posted November 20, 2017

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Regulated Pharmacy Technician (Full time) – Ottawa
Posted November 2, 2017

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Pharmacy technician wanted – Cambridge
Posted October 10, 2017

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Pharmacy Technician – Milton
Posted October 6, 2017

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Pharmacy Assistant – Full-time
Posted October 4, 2017

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Pharmacy Assistant – Shoppers Drug Mart – Toronto
Posted October 3, 2017

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Manager, Member Recruitment & Engagement – Permanent Full-time
Posted February 13, 2018

ABOUT THE ONTARIO PHARMACISTS ASSOCIATION

The Ontario Pharmacists Association is committed to evolving the pharmacy profession and advocating for excellence in practice and patient care. As the largest provincial pharmacy advocacy organization and Canada’s largest continuing professional development and drug information provider for pharmacists, OPA represents the views and interests of pharmacy professionals (including pharmacists, pharmacy students, interns and pharmacy technicians) in all practice settings across Ontario. By leveraging the unique expertise of pharmacy professionals, enabling them to practice to their fullest potential, and making them even more accessible to patients, OPA is working to drive the efficiency and effectiveness of the healthcare system.

POSITION SUMMARY

Reporting to the Director, Strategic Development, the Manager, Member Recruitment and Engagement will be responsible for developing, executing and managing all strategies and initiatives as they relate to recruiting new members, and engaging and retaining existing members.

Acting as the advocate of the OPA membership both within and outside of the organization, this individual will be in-touch with current and emerging member needs, understands the challenges faced by the profession and has an eye to making positive change. He or she will bring forward innovative ideas and recommendations for improving OPA’s value proposition to existing and prospective members.

Assigned a mandate to grow membership targets, and retain current levels, the incumbent is an energetic and motivated self-starter who has proven experience with meeting and exceeding sales and/or fundraising goals in a highly dynamic work environment.

Highly collaborative, possessing a “can-do” attitude, and a key member of the Strategic Development team, he or she will work proactively and effectively with various OPA departments, including Communications and Marketing, Customer Experience and Administration, Information Technology and Professional Affairs to deliver on OPA’s brand promise, and member commitments.

He or she will also oversee execution of the annual membership drive as well as all member communications; working closely with the Marketing and Communications department to deliver targeted and relevant messages through various channels.

MAJOR RESPONSIBILITIES

Marketing and Business Development (Member Recruitment and Retention):

  • Own, manage and deliver on organizational objectives as they relate to member recruitment, and retention.
  • Develop and execute strategies for growing all OPA membership categories (pharmacy owners, staff pharmacists, pharmacy students, technicians, hospital pharmacists, among others).
  • Ensure development and delivery of a strong value proposition to members, continuously assessing and enhancing as needed.
  • Liaise with other associations, the pharmacy and pharmacy technician faculties, and student organizations and clubs to develop and foster memberships for OPA.
  • In collaboration with the communications team, conduct regular member surveys, polls, focus groups and other research to determine immediate needs of members and critical issues facing the profession.
  • Obtain and present market and industry research and feedback to OPA senior leadership on an as-needed basis.
  • Represent OPA on various external committees and groups as needed.

Program Management (Member Engagement)

  • Assess and develop measurable member engagement criteria, and evaluate progress based on benchmarks.
  • Work closely with internal stakeholders and teams (i.e. Customer Experience and Administration Team) to create processes and efficiencies in dealing with member interactions.
  • Leverage the OPA association management system (AMS) to collect, analyze and report on key member data to support organizational decision making.
  • Manage the member benefits program and third-party providers, with an eye to improving member benefits as needed.
  • Provide monthly and quarterly progress reports on meeting member targets.
  • Manage the Staff Pharmacist Caucus.
  • Staff support to the OPA Member Services Committee.
  • Manage an annual budget.
  • Other duties as assigned.

QUALIFICATIONS

Experience:

  • A minimum of 5 years of work experience in a similar role.
  • Strong understanding of marketing principles, business development, member recruitment, retention, and engagement.
  • Prior experience in a membership-based organization/association or managing a member program.
  • Experienced with volunteer recruitment and leading a committee of volunteers.
  • Strong understanding of member recruitment, retention, and engagement program development
  • Proficient with data collection, analysis, and reporting.
  • Prior experience with association management software an asset.

SKILLS/KNOWLEDGE

  • Superior written and oral communication skills
  • Excellent organizational and time management
  • A self-starter who can work independently based on project needs or actively participate as part of a team
  • Strong computer skills and proficiency, including Microsoft Office suite of programs, and comfortable learning new software
  • Perform other duties as assigned from time to time
  • An enthusiastic learner.
  • A people-person, highly approachable, friendly and collaborative.
  • Able to easily build strong internal and external relationships and to relate well to others.
  • Analytical and able to collect, synthesize and report data in a meaningful manner.
  • Able to work with minimal supervision.
  • Comfortable working in a dynamic environment.
  • Strong project management skills.
  • Service-driven, and highly effective at customer service.
  • Proficient with budget development and management.
  • Detailed-oriented and can work well under tight timelines and shifting priorities as needed.
  • Superior oral, written and presentation skills.
  • Exceptional organizational and multitasking skills with the ability to shift priorities as needed.
  • Proficient with MS Office suite.
  • Experience working with an association management software preferred.

EDUCATION

  • Undergraduate degree (Business Administration, Marketing, Economics, or related relevant field).
  • Graduate Degree in a relevant area – preferred.
  • CAE and CFRE designations an asset.

AODA Disclosure:

As an equal opportunity employer, OPA is fully committed to adhering and complying with all the accessibility requirements laid-out under the Accessibility for Ontarians with Disabilities Act. If you required any special accommodations and/or identified yourself as an individual with a disability, please, feel free to contact our Human Resources Manager at: rmorales@opatoday.com

Professional Practice Coordinator – Permanent Full-Time – Downtown Toronto (Financial Core)
Posted February 5, 2018

ABOUT THE ONTARIO PHARMACISTS ASSOCIATION

"The Ontario Pharmacists Association is committed to evolving the pharmacy profession and advocating for excellence in practice and patient care. As the largest provincial pharmacy advocacy organization and Canada’s largest continuing professional development and drug information provider for pharmacists, OPA represents the views and interests of pharmacy professionals (including pharmacists, pharmacy students, interns and pharmacy technicians) in all practice settings across Ontario. By leveraging the unique expertise of pharmacy professionals, enabling them to practice to their fullest potential, and making them even more accessible to patients, OPA is working to drive the efficiency and effectiveness of the healthcare system."

POSITION SUMMARY

Reporting to the Director of Pharmacy Professional Affairs, the Professional Practice Coordinator will provide ongoing administrative support to the Professional Affairs department. The incumbent will work both independently and collaboratively with internal OPA staff while also liaising with external stakeholders such as the broad membership of the Association as well as various committees, working groups and taskforces on behalf of OPA. This individual will also be required to respond via phone, e-mail and other media to incoming inquiries with regards pharmacy issues pertaining to claims adjudication, audits, and day-to-day operations.

MAJOR RESPONSIBILITIES

Advocacy

  • Liaise with external stakeholders including Ministry, OCP, and other healthcare provider associations as required
  • Support the work of OPA Committees (PPC, LTC, eHealth/Software Vendors, other ad hoc groups) working closely with the Committee Chair and Director of Pharmacy Professional Affairs to develop agendas, attend meetings, record minutes and provide follow-up as necessary
  • Work in collaboration with the Senior Management to support advocacy initiatives that promote the work of the OPA
  • Support the development of formalized pharmacy best practice guideline documents Thought Leadership
  • Assist in the analysis of data and trends in the pharmacy industry to determine their impact on the profession
  • Develop and conduct research (e.g. member surveys) and assist in the analysis of results to help support the strategic work of the OPA Business Development
  • Respond to OPA member Pharmacy Practice Support Network queries that include, but may not be limited to, regulatory and policy-to-practice implementation, pharmacy services, professional scope, public and private payment issues, and advocacy
  • Respond to, advise on, and when warranted support DIRC Premium subscribers with tier-specific business services that includes but is not limited to:
    • Pharmacy inspections
    • OCP complaints
    • Claims adjudication-related questions
    • Audit assistance, including detailed investigations where applicable and as stipulated in the terms of the DIRC Premium service
  • Provide practice support and guidance to DIRC pharmacists
  • Support the development of pharmacy practice initiatives to advance the profession

QUALIFICATIONS

Experience:

  • Pharmacy Technician or Assistant with minimum 3 years practice experience in community pharmacy practice
  • Prior experience in a hospital, long-term care, corporate and/or collaborative health team environments an asset
  • Designation as a Registered Pharmacy Technician an asset

SKILLS/KNOWLEDGE

  • Sound knowledge of the evolving pharmacy profession in the broader health care system
  • Working knowledge of related legislations, regulations and standards of practice in Ontario
  • In-depth knowledge of public and third-party payors’ audit policies and procedures
  • Demonstrated ability to tactfully handle sensitive audit inquiries
  • Superior written and oral communication skills
  • Excellent organizational and time management
  • A self-starter who can work independently based on project needs or actively participate as part of a team
  • Strong computer skills and proficiency, including Microsoft Office suite of programs, and comfortable learning new software
  • Strong numerical, mathematical, skills as it relates to the requirements of the job.
  • Maintain familiarity with pharmacy practice in the various areas of practice including but not limited to community, hospital, and family health teams
  • Perform other duties as assigned from time to time

EDUCATION

  • Diploma, Pharmacy Technician or Equivalent
  • Licensed health professional – Preferred

AODA Disclosure:

As an equal opportunity employer, OPA is fully committed to adhering and complying with all the accessibility requirements laid-out under the Accessibility for Ontarians with Disabilities Act. If you required any special accommodations and/or identified yourself as an individual with a disability, please, feel free to contact our Human Resources Manager at: rmorales@opatoday.com

Insurance Administrator – Contract - Permanent Full-time Role
Posted January 25, 2018

Insurance Administrator
Contract - Permanent Full-time Role
Annual Compensation: Competitive Compensation and Benefits Package
Location: Downtown Toronto, Financial Core

ABOUT THE ONTARIO PHARMACISTS ASSOCIATION

"The Ontario Pharmacists Association is committed to evolving the pharmacy profession and advocating for excellence in practice and patient care. As the largest provincial pharmacy advocacy organization and Canada’s largest continuing professional development and drug information provider for pharmacists, OPA represents the views and interests of pharmacy professionals (including pharmacists, pharmacy students, interns and pharmacy technicians) in all practice settings across Ontario. By leveraging the unique expertise of pharmacy professionals, enabling them to practice to their fullest potential, and making them even more accessible to patients, OPA is working to drive the efficiency and effectiveness of the healthcare system."

POSITION SUMMARY

Reporting to the Manager, Insurance Services, the Insurance Administrator is responsible for a variety of administrative and business development tasks in support of functional and organizational goals and objectives. In addition, the incumbent is expected to work independently and be able to act as a liaison between various stakeholders, including but not limited to: carriers, brokers, members, and internal departments at OPA. This role will provide additional support to the CEA team on an as-needed basis.

MAJOR RESPONSIBILITIES

Business Development:

  • Research, identify and attract new business opportunities, including development of proposals, presentations, and follow-up requirements
  • Support the development of strategies and tactics to retain the current customer base and up-sell and/or cross-sell, whenever possible
  • Prepare and provide quotations on a variety of personalized insurance products/services
  • Extracting new business primarily through OPA’s data base

Administration:

  • Manages inquiries (written/verbal) regarding
    • Life and health benefit plans, including changes/additions/deletions and quotations for health and dental insurance
    • Home & Auto insurance, Professional Liability program, Pharmacy Insurance Program, or any others as assigned
  • Process incoming insurance applications (new business and change) after agent sign off and handle additional requirement requests from insurance carriers
  • Handles inquiries regarding customer service and administration
  • Process Insurance applications for new business and performs updates, as needed
  • Assist with and/or forward health and dental claim questions to third party administrator
  • Process life, critical illness, disability, and dismemberment claims, including submission of claim forms to insurance companies
  • Work with the office manager to coordinate support of the Customer Experience & Administration Team
  • Other duties as assigned

QUALIFICATIONS

Experience:

  • Minimum of 3 years of recent experience in Insurance Industry
  • Experience with and proficiency in a variety of technologies (i.e. Microsoft Suite)
  • Program implementation cost-benefit and viability analysis

SKILLS/KNOWLEDGE

  • You are quality-oriented with an eye and ear for detail and accuracy
  • You are an excellent communicator, possess strong interpersonal and phone skills
  • Good problem-solving skills
  • Able to effectively work in a collaborative/team environment
  • You have a strong business mindset and a drive to exceed revenue targets
  • You are a creative self-starter with a strong work ethic and a commitment to excellence
  • You thrive in a fast-paced environment.
  • Strong numerical/mathematical skills as it relates to the requirements of the job
  • Must be well organized and with the ability to prioritize and multi-task

EDUCATION

  • Post-Graduate Education Degree or Diploma in Business, Marketing, Economics or related area.
  • Licensed professional (Accident, Sickness, & Life) LLQP

Executive Assistant (EA) to Chief Executive Officer (CEO) – Permanent Full-Time
Posted January 22, 2018

Executive Assistant (EA) to Chief Executive Officer (CEO)
Permanent Full-Time
Annual Compensation: Competitive Compensation and Benefits Package
Location: Downtown Toronto, Financial Core (King & University)

ABOUT THE ONTARIO PHARMACISTS ASSOCIATION:
The Ontario Pharmacists Association (OPA) is Canada’s largest advocacy organization, continuing professional development and drug information provider for pharmacists. OPA represents the views and interests of 10,000+ pharmacy professionals – pharmacists, pharmacy technicians, interns, pharmacy students and technician students – in all practice settings across Ontario. We are committed to evolving the pharmacy profession, and advocating for excellence in practice and patient care. By leveraging the unique expertise of these pharmacy professionals, enabling them to practice to their fullest potential, and making them even more accessible to patients, OPA works in the pursuit of excellence in patient care while driving health system efficiency and effectiveness. www.opatoday.com

Executive Assistant to CEO
Reporting to the CEO, the Executive Assistant (EA) will provide a wide-range of administrative support primarily to the CEO, but also to the Board of Directors, Board Committees, and Senior Executive Team on an ad-hoc basis. This position requires a high degree of initiative and judgement in order to anticipate and initiate appropriate action to conserve the Executive’s time.

The Executive Assistant will work closely with the CEO in all areas of the association’s executive administrative support and governance. Responsibilities:

Manages the administrative functions of the CEO’s office including, but not limited to:

  • Responsible for the day-to-day professional administration / management of the CEO’s office; provide the highest level of support to the CEO in carrying out his/her duties;
  • Administrative role to the office of the CEO, Board of Directors, Committees / Task Forces;
  • Screens calls and correspondence; prepares draft correspondence on behalf of the CEO;
  • Keeps CEO apprised of itinerary, action items, and relevant business issues;
  • Manages CEO’s calendar; makes appropriate informed decisions regarding available time taking key goals and business priorities into account;
  • Maintains confidential files for the CEO, including Executive Management performance evaluations and other sensitive information;
  • Manages travel arrangements for the CEO and other parties, as required; ensures details are clearly outlined; provides appropriate support materials;
  • Arrange for meeting refreshments and meals, as required;
  • Ensures the effective and timely flow of information to and from the Executives;
  • Handles highly confidential and timely flow of information that pertains to association matters, stakeholders, business strategy, and general administration;
  • Prepares, edits, and types correspondence, letters, e-mail communications, memos, reports, presentation decks, executive summaries, and/or any other documents or materials necessary as determined and assigned by the CEO;
  • Able to develop and maintain an effective filling and documentation system; electronic and/or paper;
  • Prepares CEO’s expense reports, and reviews expense reports submitted by Board of Directors, Committee Members or any other member of the Senior Executive Team for CEO approval; prepares CEO office related invoices and contracts for CEO review and approval; and
  • Other duties as assigned by the CEO.

Manages the administrative functions of the governance related functions including, but not limited to:

  • Responsible for the preparation of agendas, preparation of meeting packages, briefing notes, dissemination of material, recording and minute preparation for the Board of Directors, Standing Committees, Task Forces electronically via the online governance portal;
  • Responsible for scheduling, coordinating and provides continuous support during Board events including Board and Committee meetings, Annual General Meeting, Board of Director elections, new director orientation, strategic planning sessions, special request / events, conferences, and corporate events;
  • Anticipates needs and making any necessary arrangements for the successful flow of events and meetings;
  • Attends board and standing committee meetings, records minute, takes notes, action items, and follows-up accordingly;
  • Responsible to maintain the official records and minutes, ensuring legal compliance and availability upon request to authorized individuals;
  • Manages online governance portal;
  • Provides support to the CEO, Board Chair and Directors, demonstrating sound, judgement and thorough understanding of Board policies, procedures, and corporate by-laws;
  • Assists to ensure that newly appointed directors are properly oriented to the association and provided access to all relevant governance material
  • Participates in the regular review of by-laws and facilitates education and orientation to new Board Members and Directors pertaining to the governance of the association;
  • Assists in the preparation and implementation of governance related policies, mandates, charters, workplans, and other governance procedures;
  • Coordinates and supports Board of Director election campaigns, annual Board and Committee evaluations, and related governance processes;
  • Attends all board and standing committee meetings; and
  • Other duties as assigned by the CEO.

Qualifications & Experience:

  • Post-secondary degree in administration or related field or an equivalent combination of work experience and education;
  • Minimum of 5-7 years of Executive Assistant experience, preferably for a CEO or a Senior Executive, including Board of Directors and governance related experience;
  • Experience in a membership association, knowledge and experience in the healthcare and/or government sector experience are definite assets;
  • Highest degree of privacy and confidentiality; a sense of integrity and discretion are required;
  • Mastery of spoken and written English is required;
  • Superior interpersonal and communication skills; able to build and maintain relationships with stakeholders, Board of Directors, employees, industry associations, and other stakeholder groups and individuals;
  • Communicates with clarity, in writing, verbally and one-on-one or group situations, or over the telephone;
  • Superior organizational and executive administrative skills are required;
  • Positive energy and a professional demeanor at all times, tact, diplomacy and discretion in dealing with stakeholders including senior executives, and employees;
  • Ability to work with numbers;
  • Proficient in minute taking, preparing minutes, and tracking action items;
  • Demonstrated and proven technical competence with MS Office (Word, PowerPoint, Excel, and Outlook); familiarity with online document management portal (Board Effects) an asset;
  • A high level of attention to detail, keen on the accuracy, validity, and verifiability of information sources, and follow-up is required;
  • Ability to perform, make decisions and problem solve under pressure; exercising initiative and sound judgment;
  • Ensures work is done correctly and thoroughly, attentive to details, keeps accurate records;
  • Possess ability to be disciplined, self-motivated, able to work under minimal supervision, entrepreneurial, enjoys creating and implementing new initiatives, and who thrives on managing a variety of key initiatives concurrently;
  • Exceptional degree of organizational, planning, and time management skills;
  • Proactive – anticipates and initiates action to meet needs;
  • Comfort with tight timelines is required; and
  • Willingness and ability to work flexible hours as required including evenings and weekends.

Candidates should send a resume, cover letter, compensation expectations, and availability to rmorales@opatoday.com (Human Resources) and copy to CEO@opatoday.com. Only those candidates selected for an interview will be contacted. No phone calls please.

Casual Temporary Research Assistant, Community Pharmacist Managed Asthma Consultation Service Project (3 days/week)
Posted January 15, 2018

POSITION TITLE: Casual Temporary Research Assistant, Community Pharmacist Managed Asthma Consultation Service Project (3 days/week)

DEPARTMENT: Health Policy and Research

REPORTING TO: Dr. Rosenberg-Yunger

START DATE: February 1, 2018 – September 1, 2018



ABOUT THE ONTARIO PHARMACISTS ASSOCIATION:
The Ontario Pharmacists Association (OPA) is Canada’s largest advocacy organization, continuing professional development and drug information provider for pharmacists. OPA represents the views and interests of 10,000+ pharmacy professionals – pharmacists, pharmacy technicians, interns, pharmacy students and technician students – in all practice settings across Ontario. We are committed to evolving the pharmacy profession, and advocating for excellence in practice and patient care. By leveraging the unique expertise of these pharmacy professionals, enabling them to practice to their fullest potential, and making them even more accessible to patients, OPA works in the pursuit of excellence in patient care while driving health system efficiency and effectiveness.

POSITION SUMMARY:
The Research Assistant (RA) will assist in ensuring the smooth and efficient coordination of research activities pertaining to a current ongoing project on asthma management. The RA will assist with the coordination for this project and contribute to data collection and analysis; as well as develop products such as background documents, reports, and presentations.

MAJOR RESPONSIBILITIES:
The successful candidate will:

  • Coordinate and conduct complex primary data collection activities;
  • Coordinate the development of analytic summaries;
  • Complete statistical analyses including descriptive and inferential analyses and summarize results in tabular and graphical form for use in PowerPoint presentations, manuscripts, and other reporting formats;
  • Assist in the preparation and maintenance of Research Ethics Board protocols submissions;
  • Coordinate the provision of honoraria (if any) for project participants;
  • Manage and maintain study data;
  • Liaise with project team and organize research meetings;
  • Assist in monitoring project expenditures, maintaining accounts, liaising with finance department to prepare fiscal year operating budgets;
  • Assist in monitoring the progress and timely completion of research activities and documentation through the development and maintenance of records of research activities, and preparation of periodic and ad hoc reports;
  • Assist in the development of drafts and contribute to final written material including conference abstracts, commentaries, manuscripts, reports, summaries and syntheses of evidence arising from research;
  • Other duties as assigned.

QUALIFICATIONS:
Education
The completion (or nearing completion) of a Master’s degree in a health-related discipline with formal training is statistics.

Experience

  • Experience supporting research at an academic department, research institute or organization with demonstrated project management skills.
  • Experience in applying statistical methods to large, longitudinal data sets is essential.
  • Experiences with data cleaning.

Skills / Knowledge

  • Knowledge and experience with quantitative research methodology and related software applications (e.g., SPSS), sufficient to analyze and interpret study data;
  • Skill and expertise in conducting and analyzing quantitative data and research in order to complete statistical analyses, including descriptive and inferential analyses;
  • Skill and expertise in developing reports and presentations;
  • Ability to work in a collaborative environment;
  • Proficiency in planning coupled with organizational and project management skills;
  • Ability to take initiative and to demonstrate efficiency under varying conditions, such as multiple deadlines and changing priorities, with meticulous attention to detail;
  • Skill and ability to approach and manage assignments in a fast-paced environment.
  • Effective interpersonal, teamwork and relationship building skills;
  • Office computer and data management skills with proficiency in MS Office suite of programs (Word, Excel, PowerPoint).

Business Development – Inside Sales Representative
Posted November 24, 2017

1-year Contract with the opportunity to turn into a Permanent, Full-Time Role

Annual Compensation: Competitive Compensation Report to: Director, Strategy & Business Development

Location: Downtown Toronto, Financial Core

Are you a seasoned Business Development Professional with a passion for Continuing Member-based organizations? Do you enjoy working in a fast-paced environment where you can have an impact on healthcare in Ontario? If so, then this position may be for you.

ABOUT THE ONTARIO PHARMACISTS ASSOCIATION

The Ontario Pharmacists Association is committed to evolving the pharmacy profession, and advocating for excellence in practice and patient care. As the largest provincial pharmacy advocacy organization and Canada’s largest continuing professional development and drug information provider for pharmacists, OPA represents the views and interests of pharmacy professionals (including pharmacists, pharmacy students, interns and pharmacy technicians) in all practice settings across Ontario. By leveraging the unique expertise of pharmacy professionals, enabling them to practice to their fullest potential, and making them even more accessible to patients, OPA is working to drive the efficiency and effectiveness of the healthcare system.

POSITION SUMMARY:

Through a determined sales approach and excellent customer service, the Inside Sales Representative maximizes potential revenues for OPA by acquiring new subscribers and members, as well as upgrading and growing OPA’s existing base. This role will be based in the OPA office. Travel may be required within Ontario as well some flexibility working outside of regular office hours. The successful candidate will support the following core business functions:

  • Membership & Events
  • Drug Information and Resource Centre (DIRC)
  • Professional Development
  • Insurance

MAJOR RESPONSIBILITIES:

  • Expand opportunities for OPA through innovative sales strategies and solutions (e.g. prospecting tools, content creation and delivery, networking, cold-calling, e-mails, e-blasts, relationship building, etc.) to reach current and potential new members and subscribers and presents OPA services and program details.
  • Supports the Director, Strategy & Business Development is the design and implementation of a Business Development Annual Plan and Key Performance Indicators (KPIs).
  • Propose and deliver on strategies which minimize competitive risk, retain existing members and subscribers and increase both customer bases.
  • Performed full sales cycle to attract, qualify, convert, and retain new members in alignment with OPA’s differentiated stakeholder value propositions.
  • Able to prospect new members territories, and identify new business opportunities.
  • Meet all sales targets identified and agreed upon between the ISR and supporting function
  • Track, analyze, and report on progress, activities, and outcomes periodically
  • Continuously monitor, assess, and benchmark the environment and identify new sales opportunities
  • Administrative duties as required.

QUALIFICATIONS:

  • Proven experience and success in an Inside Sales Position. Preference will be given to candidates with relevant industry experience.
  • Must be accustomed to high volume telephone communication, and experienced at making cold calls.
  • Strong prospecting and relationship building skills
  • Solid understanding of Sales practices, tactics, and tools
  • Tenacious, self-starter and results-oriented.
  • Skillful negotiator with strong closing focus.
  • Excellent communication and customer service skills.
  • Highly professional and approachable.
  • Strong team player, with the ability to work both independently and as a member of a multi-departmental team.
  • Able to work independently with minimal management direction.
  • Available to work possible evenings and weekends as required.
  • Must be willing to travel on short notice within Ontario.
  • Post-secondary education is required.
  • A Business, Commerce, or Marketing & Sales Diploma or Degree is preferred

HOW TO APPLY:

We offer a dynamic working environment, along with competitive compensation. Interested candidates are invited to send a resume using the link provided below:

https://www.opatoday.com/professional/jobs-and-classifieds

No phone calls please. Only those candidates selected for an interview will be contacted.

Specialist, Customer Experience & Administration
Posted November 24, 2017

1-year Contract with the opportunity to turn into a Permanent, Full-Time Role

Annual Compensation: Competitive Compensation Package

Reports to: Office Manager

Location: Downtown Toronto, Financial Core

Are you a hands-on, dynamic professional with a passion for healthcare, member-based organizations? Do you enjoy working in a fast-paced environment where you can have an impact on healthcare in Ontario? If so, then this position may be for you.

ABOUT THE ONTARIO PHARMACISTS ASSOCIATION

"The Ontario Pharmacists Association is committed to evolving the pharmacy profession, and advocating for excellence in practice and patient care. As the largest provincial pharmacy advocacy organization and Canada’s largest continuing professional development and drug information provider for pharmacists, OPA represents the views and interests of pharmacy professionals (including pharmacists, pharmacy students, interns and pharmacy technicians) in all practice settings across Ontario. By leveraging the unique expertise of pharmacy professionals, enabling them to practice to their fullest potential, and making them even more accessible to patients, OPA is working to drive the efficiency and effectiveness of the healthcare system."

POSITION SUMMARY:

Working as part of a team, this role is responsible for delivery of an exemplary customer experience to current and potential customers (members /subscribers/learners and others) of the Ontario Pharmacists Association (OPA). Team members will promote OPA’s brand attributes in each interaction with customers by:

  • Being Proud and advocating for the best possible experience during any customer interactions: web, mobile, phone, email and in-person
  • Resourceful in responding to customer inquiries regarding membership, insurance, benefits, education, conference, and DIRC subscriptions and other services as introduced
  • Inspired to reach a satisfactory conclusion of the member engagement from their initial inquiry in any interaction
  • Drive the awareness on OPA products and services in support to all other departments
  • Expert in providing administrative support to customers and internal departments, processing applications/registrations and payments, producing invoices, certificates, reports etc.

MAJOR RESPONSIBILITIES:

  • Responsible for customer interactions over all channels: in-person, phone, mail, email, providing excellent customer service.
  • Support all internal departments in their interactions with the customers.
  • Act as an extension to all internal departments to promote OPA membership, products and services during each customer interaction.
  • Attend Education programs, usually on weekends within the GTA, and conference, if required.
  • Be the first escalation point for your subject matter area of expertise and support team members, providing training as necessary.
  • Produce any required documentation to create and maintain scalable processes supporting exceptional customer experience.
  • Act as a liaison between the customer and internal departments or OPA vendors in handling any customer inquiries from their initiation to satisfactory resolution and co-ordinate any required activities, which include booking and facilitating meetings, taking notes and establishing actionable items, following up on outstanding items, working with internal and/or external (vendors) teams on resolution, prepare presentations.
  • Assist with any office administration including ordering of office and kitchen supplies, sorting/distribution of incoming and outgoing mail, arranging for shipping/couriers and receive incoming packages, and meeting set-up / clean-up.
  • Identify challenges or/and opportunities from your daily customer interactions, gather feedback from your team and present solutions to address them.

QUALIFICATIONS:

Education

  • Post-secondary education
  • College Diploma or Equivalent Preferred

Experience

  • Minimum 1-2 years of administration and/or customer service experience
  • Experience in the non-profit sector an asset

Skills / Knowledge

  • Strong interpersonal and communication skills (verbal and written)
  • Passion for helping customers
  • Proficient in MS Office with intermediate skills in Word and Excel and basic knowledge of PowerPoint and Access or other database systems
  • Excellent organizational and problem-solving skills with strong attention to detail
  • Ability to multitask, identify priorities, and take initiative
  • Professional, positive, and approachable
  • Enjoys working as part of a team
  • Flexibility to adapt to a changing environment
  • Basic knowledge of accounting an asset

HOW TO APPLY:

Interested candidates are invited to send a resume directly at https://www.opatoday.com/professional/jobs-and-classifieds

No phone calls please. Only those candidates selected for an interview will be contacted.

ACCESSIBILITY AND ACCOMMODATION:

It is important to OPA that all its employees, including those with disabilities, find our workplace to be welcoming and supportive. Reasonable accommodations are available on request for candidates with disabilities taking part in all aspects of the selection process.

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