Financial Management Series: Dispensary Management

This advanced course uses a case study approach to teach participants how to apply financial principles that are specific to the pharmacy sector.  

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This is a continuation of the course, Financial Management Series: Pharmacy Financials 101, and applies the basics covered in the first course to a case study on a new pharmacy manager running a community pharmacy. The case study will go through some revenue challenges the pharmacy is facing and factors to consider when reviewing ways to reduce expenses or increase revenue in a community pharmacy. Topics covered include pharmacy expenses, changing reimbursement, human resources management such as staffing and hiring, and operational efficiencies. The course also discusses a business case for implementing pharmacy services and solutions for more optimal delivery costs.  

Learning objectives:

By the end of this course, participants will be able to: 

  • Understand how to measure financial business success  
  • Describe how expenses and reimbursement impacts a pharmacy business  
  • Understand the impact of expanded scope on pharmacy business  
  • Describe how staffing appropriately can impact your finances  
  • Understand the impacts of operational efficiency on pharmacy business 

Course outline:

  • Learning Module
  • Program Evaluation

Course at a glance:

Who should take this course:

This course is recommended for pharmacists, registered pharmacy technicians, pharmacy students and pharmacy assistants who want to further their understanding of financial management in community pharmacy. The Financial Management Series: Pharmacy Financials 101 course is a recommended prerequisite.

Development Team:

Cancellation Policy:

Please refer to OPA’s Terms and Conditions of Purchase for cancellation policies.