The program provides an overview of safety principles and 2 important tools for improving patient safety – incident analysis and proactive risk assessment. The program also highlights aspects of the Ontario College of Pharmacists (OCP) medication safety quality assurance program, AIMS.
How will this knowledge help you in your practice? You will understand the basic principles required to improve patient safety, including proactively developing safety plans before things go wrong. You’ll also learn how to analyze errors that occur in the community pharmacy and develop strategies to prevent recurrences in the future. This learning program will help you to focus on identifying and preventing system-based problems and developing a positive safety culture to enhance the care you provide to patients.
How to register: To register, please scroll to the bottom of the page and click on “Pricing and Registration”. A drop-down will open with pricing information for members and non-members*. Select the option that applies to you, then click on "add to cart" to start the registration process.
*Not a member? OPA members receive significant discounts on professional development. Find out how to become a member here.
This program consists of the following modules:
Continuing Education Units:
You must complete the course one day before its expiry date; access will be removed after this point.
Upon completion of this program, participants will be able to:
Module 1: Before the Incident
Module 2: Analyzing Incidents
Module 3: Proactive Risk Assessment Using Failure Mode and Effects Analysis (FMEA)
Module 4: Program Summary
To receive the letter of completion for this program, participants will be required to complete the following requirements at least one day before its expiry date:
Pre-requisites and Target Audience
There are no pre-requisites for this program. This online professional development program is designed to support community pharmacists, pharmacy technicians and pharmacy assistants in Ontario.
Subject Matter Experts:
Last updated: May 29, 2020
Inquiries: Please contact OPA’s professional development team by phone at 416-441-0788, option 3 (toll-free in Ontario at 1-877-341-0788, option 3), or by email at email@example.com.
Cancellation policy: Requests for cancellations must be submitted in writing to firstname.lastname@example.org no later than five days after access to the program has been emailed to you. A $30 (+HST) administration and processing fee will apply. Cancellations will not be permitted once log-in to access the program material has been initiated. Program registration fees will not be refunded after the cancellation deadline.
Protecting your privacy: Your privacy is important to us. Some information you provide to OPA in program registration forms and exercises may be considered personal information. OPA collects, uses, and shares the information contained in program registration forms and exercises for the sole purposes of processing your registration, issuing certificates/letters of completion, awarding continuing education credits, and delivering OPA services, programs, and publications to you.
Learners’ code of conduct: By registering for an OPA education program, you agree to follow OPA’s Learners’ Code of Conduct. For further details click here.