Assessing and Prescribing for Minor Ailments – Full Program

Tags: Minor ailments, Online learning, Professional pharmacy services


Reflecting on your own practice, how many times a day do you get asked questions regarding minor ailments? From diarrhea to eczema and warts, seeing patients who suffer from minor ailments is an everyday occurrence, since they affect a large number of people. As such, the Ontario Pharmacists Association (OPA) and the Canadian Pharmacists Association (CPhA) have partnered together to develop a comprehensive professional development program, which covers a wide variety of minor ailments.  Each minor ailment module includes patient assessment, differential diagnosis, red flags for referral, treatment alternatives (including prescription drugs), treatment algorithms and patient counselling, monitoring, and follow up.

This full program covers 32 conditions commonly seen in practice. This series of modules is a self-directed online program that uses patient cases to help translate theory into practice. This program covers dermatological, gastrointestinal, respiratory, musculoskeletal and ocular conditions, and more.  The full program covers all the stand-alone subsets described below at a more cost-effective price.

For each minor ailment discussed, participants will be able to demonstrate the following upon completion of the module*:

  • Describe the pathophysiology.
  • Assess the patients symptoms to determine next steps – treatment/therapy, referral, other.
  • Recognize red flags signalling referral to a physician.
  • Carry out an initial differential diagnosis.
  • Compare and contrast available treatment options (including prescription options where merited), with respect to efficacy, safety and indications for use. 
  • Understand monitoring parameters for treatment.
  • Understand appropriate follow up.
  • Educate the patient on the correct use of recommended treatment option(s).

*Note, specific learning objectives for each individual ailment may differ slightly.


CCCEP accreditation file number:

To be determined

Expiry date:  May 31, 2020

Learning format: 

Online - 28 modules



  • Multiple choice assessment
  • Reflective exercises 


  • Carmen Bell, BSP
  • Joyce Chan, PharmD, BCPS(AQ Cardiology), CDE, ACPR
  • Terry Damm, BSP
  • Shelita Dattani, Bsc.Phm., Pharm.D.
  • Drena Dunford  B.Sc.(Hons), B.Sc.(Pharm), CDE
  • Sébastien Dupuis, Pharm.D, M.Sc 
  • Phil Emberley PharmD, MBA
  • Antonietta Forrester, BScPhm , RPh
  • Christine Hughes, BscPharm, PharmD
  • Karen Jensen, BSP, MSc
  • Nancy Kleiman BSP, MBA
  • Vivian KT Lee, B.Sc.Phm., RPh
  • Anne Mallin, RPh, BScPhm, PharmD, CDE
  • Penny F. Miller, BSc (Pharm), M.A. (Ed)
  • Preet Sian, BSc MPharm RPh CDE


This online professional development program is designed to support pharmacists who have an interest in refreshing and broadening their knowledge in the area of minor ailments.

There are no pre-requisites for this program.


Participants receive electronic access to relevant content from the Compendium of Therapeutic Choices for Minor Ailments (CTMA), Compendium of Therapeutic Choices (CTC) and Compendium of Products for Minor Ailments (CPMA).


To receive the letter of completion for this program, participants will be required to complete the following requirements prior to the program’s expiry date: 

  1. Review and complete all of the online modules and required readings, including the declaration of completion.
  2. Complete and achieve 70 per cent or more on the program’s final examination, within a maximum of two attempts.
  3. Complete the program’s evaluation.

Inquiries: Please contact OPA’s professional development team by phone at 416-441-0788, option 3 (toll-free in Ontario at 1-877-341-0788, option 3), or by email at

Cancellation policy: Requests for cancellations must be submitted in writing to no later than five days after access to the program has been emailed to you. A $30 (+HST) administration and processing fee will apply for programs equal or more than $129 (before HST). A $5 (+HST) administration and processing fee will apply for programs less than $129 (before HST). Cancellations will not be permitted once log-in to access the program material has been initiated. Program registration fees will not be refunded after the cancellation deadline.

Protecting your privacy: Your privacy is important to us. Some information you provide to OPA in program registration forms and exercises may be considered personal information. The Association collects, uses, and shares the information contained in program registration forms and exercises for the sole purposes of processing your registration, issuing certificates/letters of completion, awarding continuing education credits, and delivering OPA services, programs, and publications to you. 

Learners’ code of conduct: By registering for an OPA education program, you agree to follow OPA’s Learners’ Code of Conduct. For further details click here.

Event Date: Recurring | City: Online | Venue: Online

Pricing and Registration
Member Rate
Full Program 2019   $750.00 Add to Cart 
Non-Member Rate
Full Program 2019   $1,330.00 Add to Cart 
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